LEGAL & PRIVACY COMPLIANCE | EULA ARTICLE VIII

Privacy Policy

Clear, transparent, and local-first data protection for the iXress Industrial Software Solutions and ixress.com.

Effective Date: October 2026 v1.0.1

100% Local Processing

Designs, PDF layouts, and 1-Bit TIFF plates stay entirely on your machine. Never uploaded to the cloud.

Zero Cloud Artwork Exposure

Never Sold or Monetized

We do not sell, rent, or trade your contact info or software telemetry to advertisers or data brokers.

No Ad Tracking

Minimal Telemetry

Telemetry is strictly limited to license validation tokens and anonymous crash error codes.

Strict License Verification Only

KVKK & GDPR Compliant

Full compliance with the EU GDPR and Turkish Personal Data Protection Law No. 6698 (KVKK).

Full User Rights Honored
1

Overview & Scope of this Policy

Welcome to iXress. We provide next-generation prepress software solutions developed with over 30 years of printing industry experience. This Privacy Policy outlines how the iXress Software Team collects, uses, protects, and discloses information when you use our website (ixress.com) and our desktop prepress software applications, including:

  • Mayinara — PDF Imposition, Step & Repeat, and Packaging Layout Suite
  • Hipalin — Advanced 1-Bit TIFF Inspection, Screen Measurement & Montage Station
  • Kritartin — Standalone Multi-CAD (.cf2, .acm, .dxf, .plt, .hpgl, .pdf) DieLine Editor & Flute Layout Tool
  • Zargul — Prepress Workflow & RIP Automation Suite
  • iXresShare — High-Speed File Transfer & CtP Receiver Service

This Policy is directly referenced in and governs the data handling commitments described under ARTICLE VIII (DATA PRIVACY AND SECURITY) of the iXress End-User License Agreement (EULA). By accessing our website, downloading our applications, or activating an iXress license, you acknowledge the terms of this Privacy Policy.

2

The Core Principle: 100% Local-First Processing

Our Guarantee to Prepress Professionals: Your customer graphics, proprietary box packaging dies, brand assets, confidential PDF documents, and high-resolution raster TIFF separations are processed locally on your hardware. They are NEVER transferred to, stored on, or analyzed by our remote servers.

We understand that commercial printing and packaging businesses handle sensitive customer artwork, unreleased brand assets, trade secrets, and copyrighted publications. iXress software is engineered with a strict local-first architecture:

  • All imposition calculations, nesting, RIP workflows, and PDF exports execute strictly within your local CPU, GPU, and RAM.
  • We do not operate cloud rendering farms for your print files. Your designs never touch our servers.
  • The licensee retains 100% sole ownership, copyright, and confidentiality over all input assets and exported outputs.
3

Information We Collect (EULA §8.1)

In strict compliance with Clause 8.1 of the EULA, data collection is limited exclusively to technical telemetry required for license enforcement, software stability, and customer support:

A. License Validation & Activation Data

When you activate or launch an iXress program, a cryptographic token containing an anonymized machine hardware hash (derived from CPU/motherboard identifiers), product license key, operating system version, and application build number is transmitted to our activation endpoint. This ensures license validity and prevents unauthorized cloning.

B. Anonymous Crash & Error Diagnostics

If an unexpected crash occurs, the software may record technical call stacks, memory exceptions, and runtime error codes. These logs never include design contents, customer names, or text extracted from your PDF pages.

C. Website & Inquiry Information

When you email us at info@ixress.com or sales@ixress.com, we collect your name, email address, company name, and message contents to fulfill your request. Server access logs (IP address, user agent) are kept temporarily for web server defense and DDoS prevention.

4

Purposes & Legal Grounds for Processing

We process personal and technical data under the following GDPR & KVKK legal grounds:

Contract Performance (Art. 6(1)(b)) Validating license entitlements, managing software activation quotas, and fulfilling customer support requests.
Legitimate Interest (Art. 6(1)(f)) Defending software intellectual property against license fraud, preventing cyber threats, and fixing application stability bugs.
Legal Obligation (Art. 6(1)(c)) Compliance with applicable taxation, accounting laws, and lawful government requests.
Consent (Art. 6(1)(a)) Where explicitly provided, such as opting in to receive release notifications for new platform versions.
5

Data Storage, Retention & Security (EULA §8.4)

We implement commercially reasonable, industry-standard technical and organizational security measures to protect data against unauthorized access, destruction, loss, or alteration. All client-to-server transmissions utilize TLS 1.3 / HTTPS encryption.

Retention: License verification records are maintained for the active duration of the subscription plus required statutory accounting periods. Anonymous crash telemetry logs are automatically purged on a rolling 90-day cycle. Customer support correspondence is retained as long as necessary to provide service history and resolve pending issues.

6

Third-Party Service Providers (EULA §8.6)

As outlined in EULA §8.6, iXress engages trusted infrastructure partners to host download mirrors and license verification endpoints:

  • GitHub Inc. (GitHub Releases) — Provides secure, tamper-proof hosting and cryptographic checksum verification for software setup installers.
  • Cloudflare & Web Hosting Providers — Provide edge DNS, DDoS protection, and secure web server delivery for ixress.com.
  • Payment Processors (e.g. Stripe / Bank Gateways) — Process license purchase transactions securely. We do not store your credit card numbers on our servers.

We select third-party partners that demonstrate robust GDPR and ISO/IEC 27001 data protection commitments. We never sell your personal data to data brokers.

7

International Data Transfers (EULA §8.5)

iXress software is used by printing houses, prepress agencies, and converters across multiple countries. By downloading and activating the software, you acknowledge that technical license tokens may be validated across international cloud infrastructure. We ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to guarantee that your data enjoys the same level of protection as mandated by GDPR and local data protection regulations.

8

Your Rights Under GDPR & KVKK

Under applicable data privacy legislation (including EU GDPR and Turkish KVKK), you have the right to:

Right to Access: Request a copy of personal information we maintain about you.
Right to Rectification: Request correction of inaccurate or incomplete records.
Right to Erasure: Request deletion ("Right to be Forgotten") where legally applicable.
Right to Object: Object to processing carried out under legitimate interest grounds.

To exercise any of these rights, send an email to info@ixress.com with the subject "Privacy Rights Request". We respond promptly within statutory timelines.

9

Cookies & Local Storage

The website ixress.com uses only strictly necessary browser client-side storage to provide seamless user experience:

  • localStorage.getItem('theme'): Saves your preference between Dark Mode and Light Mode.
  • localStorage.getItem('lang'): Saves your preferred language (English or Turkish).

We do NOT use cross-site advertising cookies, behavioral tracking pixels, or third-party marketing beacons.

10

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data protection rights, please contact the iXress team:

Entity: iXress Software Suite
General & Privacy Inquiries: info@ixress.com
Sales & Enterprise Agreements: sales@ixress.com
Official Web Portal: https://ixress.com